Jenks Fence

Quality Control - Feedback

Client
Your Name
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What job did we perform for you?
On a scale of 1 to 5, 1 being poor and 5 being excellent please rate our service
Our Office Area
Our receptionist was prompt and courteous either in person or on the phone.	1. 2. 3. 4. 5.
Your message (s) were taken correctly	1. 2. 3. 4. 5.
Your calls were returned within a reasonable time period	1. 2. 3. 4. 5.
Sales
Our salesman arrived on time.	1. 2. 3. 4. 5.
Our salesman listened to your concerns and needs in fencing and was knowledgeable about our products.	1. 2. 3. 4. 5.
You were given a quote in a timely manner.	1. 2. 3. 4. 5.
Note: Most quotes should be given while the salesman is onsite, more complicated quotes my take a day or two and you should be made aware of this at the time of your visit.
Our salesman was courteous and professional.	1. 2. 3. 4. 5.
Installation
Our installation crew was courteous and professional.	1. 2. 3. 4. 5.
Our installation crew did the most they could in protecting your property from collateral damage due to fence tear out or installation.	1. 2. 3. 4. 5.
Our installation crew started your job in the time frame you were promised, if we did not you were properly communicated to.	1. 2. 3. 4. 5.
Any problems that arose during your installation were handled competently.	1. 2. 3. 4. 5.
Our installation crew cleaned up your yard on completion of your project.	1. 2. 3. 4. 5.
You received the best possible fence you could have and feel you received you moneys worth if not more.	1. 2. 3. 4. 5.
On a scale of 1 to 5, 1 being Not Likely and 5 being Very Likely
How likely are you to refer us for future business	1. 2. 3. 4. 5.
Comments
Please provide any additional comments that my help us provide better service in the future.